Frequently Asked Questions
You Asked, We Answered
At Channel Collectables, the complete satisfaction of our customers is always top priority. Check out some of our frequently asked questions below, and feel free to get in touch if you need additional information.
Where do you post to?
We post worldwide. Add items to your basket to get your P&P rates. All items are posted tracked and insured.
Local sales tax or import duty may be due when the goods arrive. Your countries customs service and/or tax office will be able to advise on the rates and rules which will apply.
This now includes all EU member countries.
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USA Buyers - I have added a £10.00 handling fee to cover the cost of the new customs charges. Any overpayments will be refunded once the correct P&P + fees have been calculated.
What are the payment options?
There are a number of payment options available including Credit/Debit Card, PayPal, Cheque and Cash on collection.
What is your return policy?
If you are not entirely happy with your purchase you are of course welcome to return it. Please drop me an email within 7 days of receipt of the item to discuss the options available. Return P&P is the buyers responsibility.